Refunds and cancellations

Live programs

Cancel up to 48 hours before the program starts for a full refund.

After the program starts, refunds aren't available, but you may move to a later batch once.

1:1 sessions

Reschedule for free up to 12 hours before your session.

If you cancel before booking a time, or the mentor cancels and you don't want a new slot, you get a full refund.

Missed sessions without notice aren't refunded.

Recorded courses

Refunds are available within 7 days of purchase if you have watched less than 20% of the course.

How refunds work

Write to REPLACE@example.com with your order reference. Approved refunds go back to your original payment method within 5–7 working days.